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Clean & Safe

Health and Safety Plan - Grupo Alexandre de Almeida Hotels

Since our early times, one of the main commitments of our company is to create conditions for the health, well-being and safety of our Guests and Employees.

In this way and taking into account the exceptional conditions that we all live in, we reinforced a series of procedures and rules following the recommendations of the Directorate General of Health and Tourism of Portugal to ensure the same.

The Alexandre de Almeida Hotels Group are certified with the “Clean & Safe” seal of Turismo de Portugal offering guarantees of being able to receive our esteemed Guests in total security and tranquility during their stay. 

All of our Employees are equipped with personal protective equipment, as well as properly trained in new prevention and hygiene practices and procedures appropriate to their work.

All public areas were duly reviewed in terms of capacity and circuits in accordance with the restrictions in force.

Our cleaning and disinfection standards have been reinforced, including the introduction of a “fallow” rule for occupying rooms with a minimum of 24 hours between stays.

Several points of disinfection solutions were made available in the hotel, such as at the entrance to the elevators, the restaurant, the reception and other areas of possible contact.

All clients must wear a mask while traveling in the public spaces of the Hotel.

We changed our breakfast and lunch / dinner procedures, changing their service, for more information please consult our reception.

Our employees will always be available for any doubts or questions about the Health and Safety procedures, or you can request our plan at the reception.

We recommend to all our esteemed Guests the kindness of maintaining the suggested social distance, as well as regular hand washing at every contact.

To find out more about our current measures and service standard click here